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GTS Support

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Paypal Available, for the other ways, pls contact us.

We use a very professional foam case to protect every Pango guitar! There are also 2-ply adhesive tape and Warning label outside the foam case.

In a word, we are the top professional factory in building the guitars or guitar kits! And we will use the most professional packing for each Pango guitar!

Once payment has been confirmed, your item will be shipped out in 2-3 business days. The tracking info will be added to your order. Normally it takes about 15~25 days to arrive by EMS express. 
About faster way, the UPS available! about 10 days to arrive, the extra cost is US$35, pls contact us by email about this change.

all the hardware are the same with our photos, our workers will check all the parts carefully for 3 times! so there is no packing list or shipping list in the package. hope for your understanding.

The shipping company is usually China EMS, to most countries or places in the world! You can find the "shipping" link below the price in every item's page, all the details listed there.

If you are from other countries, please contact us before ordering! 

Return & Exchange:

If you are not happy with any item, please contact us within 14 days of receipt so that we can arrange for an exchange or return. After getting the returned item, we will refund you all the money.

The foam case packing must be the same as the original one. For the return shipping fee, pls contat us, it depends on the return reasons. If it is because of the damage, we will pay for the return fee; If the reason is just that you don't like it, you may need to pay the shipping fee by yourself. so contact us first if you want to return. We will do our best to help you!


This is a DIY guitar kit, all the details are the same with our photos, we only want to focus on the building, not good at teaching. We don't have or offer any diagrams or instructions for any kit.

But we have a professional PDF book, you can find all the DIY guitar kit buidling info in this book. If need, just contact us anytime.

Contact us:

We will offer our Business Cards for every order, so if any questions or needs, just check your package, you will find our contact! We are always willing to help anytime! Just feel free to email us! 

If there's one thing that we learnt over the past 20 years, it's this-you put your trust in our hands, what we put in yours, has to match!
Every moment is a chance to find a new opportunity. You know where we are....





GuitarKit.Store, owned by Pango Music. Founded in 1987, workshops coving more than 5000 square meters, 75 employees, more than 300 models of guitars in stock! If you need, we can make any guitar or kit for you! Please contact us if any questions or needs! We will try our best to help you! We will make a dream guitar for you!





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